How to Return Items to Nitro Planes

NitroPlanes.com Returns and Exchanges

Most products purchased at NitroPlanes.com are fully refundable and can be exchanged within their 30 day return policy.  Meaning that if you are not satisfied with your purchase for any reason, contact their customer care service by telephone within 30 days of the shipping date.  Nitro Planes will issue you a Return Merchandise Authorization (RMA) Number for a full refund for the cost of the merchandise.  All shipping and handling fees are not refundable and can be sent back through the courier of your choice. If any Nitro Planes coupons were used to receive a discount, the refund will only cover the discounted price.  Also note that NitroPlanes .com cannot accept returns without prior notification which is done when receiving the Return Authorization Number.

Nitro Planes provides fully covered refunds on all their items unless they have been used, installed, or are no longer resalable.  When contacting their Customer Care Service for a return, their friendly representatives will help guide you through exchange options and even help you find the best Nitro Planes discounts or alternatives within your price range for exchange.  The first step to completing your return is obtaining a Return Merchandise Authorization Number through telephone or email.  Then package the items for shipment and be sure to include the original packaging and any other items or accessories that came with it to receive your refund.  Place the printed out and folded label with your issued RMA Number over the original package label into the shipping box and contact the courier of your choice to pick-up the return or deliver the return package to your local courier of your choice.

Based out of Los Angeles, Nitro Planes has grown to a national online retailer providing RC Aircrafts, Helicopters, and accessories at discounted prices.  Customers in that area can also reserve orders online and pick up orders from the store to avoid a shipping time-line and additional shipping fees.  NitroPlanes.com has a massive selection of spare parts, electronics, engines, batteries, chargers, Helicopter accessories, Floats and Tools, allowing them to provide customers with exclusive discount coupons on their brand labels and products.  All products are neatly packaged and will arrive within a timely manner.  Nitro Planes’ customer service is also extremely friendly in helping assist you with any questions or technical information you may have.